mercoledì 17 luglio 2013

IC87989: MORE DETAILS NEEDED ON HOW TO FIX RESOLVE MESSAGE FBSM7018E

APAR status

  • Closed as documentation error.

Error description

  • Using the Tivoli Storage Manager for Virtual Environments
Recovery agent to mount
a snapshot that resides on TAPE or a VTL device may result in
the following
pop-up message:
FBSM7018E  An error occurred while reading snapshot data from
the server.
 Make sure 'storage type' is correctly configured, and see log
for more information.'
More details are needed in this message, or the error log, to
guide the user how to resolve
the message and correctly configure the 'storage type'.
Initial impact: medium
Platforms affected: Windows & Linux

Local fix

  • Set the correct storage type in the Recovery Agents Settings
Tab.

Problem summary

  • ****************************************************************
* USERS AFFECTED: All TSM VE 6.3 Windows and Linux users.      *
****************************************************************
* PROBLEM DESCRIPTION: The code does not provide sufficient    *
*                      information (in error message           *
*                      FBM7018E) to help the user              *
*                      resolve the problem.                    *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************
Using the Tivoli Storage Manager for Virtual Environments
Recovery agent to mount
a snapshot that resides on TAPE or a VTL device may result in
the following
pop-up message:
FBM7018E  An error occurred while reading snapshot data from
the server. Make sure 'storage type' is correctly configured,
and see log
for more information.'
More details are needed in this message, or the error log, to
guide the user how to resolve
the message and correctly configure the 'storage type'.
Initial impact: medium
Platforms affected: Windows & Linux

Problem conclusion

alle